Privacy Policy
How we collect, use, and protect information in the JustFacture app and related services.
Last updated: September 3, 2026
JustFacture (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the JustFacture mobile and web applications, our website, and related services (the “Service”).
1. Information We Collect
We collect only the information necessary to provide and operate the Service.
Information you provide
- Account information: name, email address, password
- Business information: company name, address, province, tax information if provided
- Client information: client names, emails, addresses, and other details entered by you for invoicing purposes
- Support communications: messages you send to us
Automatically collected information
- Subscription status (active, expired, renewal state)
- Diagnostic and usage data such as crash reports and error logs
- On our marketing website, aggregate visit statistics collected through Vercel Analytics, a privacy-friendly analytics service that does not use cookies and does not track individual visitors
We do not collect or store credit card numbers.
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Generate invoices, quotes, and PDF documents
- Process and manage subscriptions
- Send transactional emails (invoices, password resets, account notifications)
- Improve app stability, performance, and security
- Provide customer support
3. Payments and Third-Party Services
We rely on trusted third-party services to operate the Service:
- Supabase – authentication and database storage
- RevenueCat, the Apple App Store, and Google Play – subscription management and billing for the JustFacture subscription, depending on where you subscribe (iOS, Android, or the web)
- Stripe – to allow users to accept payments from their own customers for invoices (Stripe is not used to purchase the JustFacture subscription)
- Email providers – to send transactional emails
Each third party processes data according to their own privacy policies.
4. Where Your Data Is Stored
Your account and invoicing data is stored on servers located in Canada (our database is hosted in the AWS Canada (Central) region via Supabase). Some of the third-party service providers listed above may process limited data (such as email addresses or subscription status) on servers located outside your province or outside Canada, including in the United States. Where that is the case, the data is protected by the provider's contractual and security safeguards.
5. Data Retention
We retain personal data only for as long as your account is active or as necessary to provide the Service.
You may delete your account at any time from within the app. When an account is deleted, associated personal data is permanently removed from our systems, except where retention is required by law.
6. Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information
- Withdraw your consent to the processing of your personal information
To exercise any of these rights, contact us at support@justfacture.com. We will respond within the time required by applicable law.
7. Data Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
JustFacture is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted at this URL with an updated “Last updated” date.
10. Contact Us
The person responsible for the protection of personal information at JustFacture can be reached at:
Email: support@justfacture.com